Windows NT patch
- Windows 3.1 (or Windows 95 & 98)
- Multimedia PC with 486/50 or better
- 12 MB RAM (16 MB for Windows
- 2x CD-ROM drive
- 13" VGA color monitor
- 12 MB hard drive space recommended
- 8-bit sound card and speakers
- Pentium processor with 16 MB RAM strongly
- Insert the Explore Kilauea Volcano CD.
- Double-click on the CD-ROM drive icon.
- Double-click on SETUP.EXE.
- Follow the instructions in the Setup program.
- Go to the START MENU. Select PROGRAMS, then EXPLORE KILAUEA VOLCANO,
and finally EXPLORE KILAUEA.
- Insert the Explore Kilauea Volcano CD.
- Open the FILE MANAGER.
- Choose your CD-ROM drive (usually D:).
- Double-click on SETUP.EXE in the list of files that appear.
- Follow the instructions in the Setup program.
- Go to the PROGRAM MANAGER, then open the EXPLORE KILAUEA VOLCANO program
group and double-click on the EXPLORE KILAUEA icon.
Windows NT patch
If you would like to run Explore Kilauea Volcano on Windows NT, here's
what you do: Download the .zip file entitled "KILAUEA.ZIP". Unzip
the file. Replace the KILAUEA.EXE file in the KILAUEA directory on your
internal hard drive with the new downloaded version. That's all you have
to do. Download now
1. If you are running Explore Kilauea Volcano under WIN95 the
drop down menu on the top of your screen may be difficult to read at times.
This is not a bug. This occurs because Explore Kilauea Volcano uses the
maximum colors available to provide the most photorealistic images possible.
If you have difficulty reading the menus roll the mouse over each menu selection
individually and it will light up for you to read it and note its state
(i.e. - which one is checked or not.)
2. The Explore Kilauea Volcano window is largest and looks best if
your monitor is set at 640 x 480 resolution. See Monitor
3. If the images appear dark, increase the brightness control on
4 . If you are using WINDOWS 3.1.1 and you have not optimized your
computer for using multimedia titles, one recommendation is to utilize the
DOS utility Memmaker. Exit to DOS and at the c:\ prompt type "MemMaker"
and press ENTER. Follow the instructions to optimize your memory. See Hardware Configurationbelow for more
5. Be sure you have at least 2 MB of free RAM,
not counting the swap file. Performance will be slow if there isn't sufficient
6. Disable all TSR's, screen savers, and other applications before
starting Explore Kilauea Volcano.
7. The swapfile should be twice the amount of your RAM - if you have
12 MB of RAM, your swapfile should be 24 MB.
See Hardware Configuration below for
8. Certain display problems can be resolved by updating your video
drivers. Contact your hardware manufacturer. Please see below for detailed
inforamation regarding this.
9. For increased performance, mute the ambience in the drop down
Sound menu that appears at the top of your screen when you are running Explore
10. If things seem to be running slowly (i.e. - animations are moving
slowly and menu items are lighting up slowly) make sure you have "Normal"
checked in the Animation menu.
11. Error "Kilauea caused a general protection fault error in
module DIBENG.DLL" Problem with Quicktime installation. Restart the
12. On some machines, the timeline in the Eruptions section is not
clickable after clicking the glossary. Timeline works again after clicking
13. Once you've installed QuickTime, more information regarding QuickTime
for Windows can be found in the README file in the QuickTime for Windows
Program Group, or at http://quicktime.apple.com/.
This product requires a minimum of 256 colors (also known as 8-bit color)
at 640 x 480 pixels (Super VGA).
For improved video quality on high end machines, set your monitor to display
more colors ("High Color," 16-bit, thousands of colors; or "True
Color", 32-bit, millions of colors). This will improve the video image.
Users with less than 12 MB of RAM on their computers
may experience best performance using SVGA settings (256 colors at 640 x
Some Video Drivers will encounter problems with the diverse elements included
in this application. Many of these problems are corrected by switching the
color depth of your display. If it is set to 8-bit, try 16-bit, or visa-versa.
Changing the Color Depth of your monitor: (you will have to restart your
computer after you make any changes):
WINDOWS '95: On the Start Menu, open Settings / Control Panel / Display.
Inside the Display Properties window, open Settings. Change the Color Palette
to the desired Color Depth ("High Color," 16-bit color; or "True
Color," 32-bit color; or 256 colors). Make sure the Display Area is
at least 640 x 480 pixels (larger is OK). Close the Display Properties window,
restart your computer.
WINDOWS 3.1x: Inside the Main Program Group, double click the Windows
Setup icon. Inside the Windows Setup window, select Options / Change System
Settings. Inside the Change System Settings window, select a display that
uses the Color Depth you desire ("High Color," 16-bit color; or
"True Color," 32-bit color; or 256 colors), and has a screen area
of at least 640 x 480 pixels (larger is OK). Close all windows, restart
This program is designed to run on as many types of systems as possible.
However, there may be occasional problems with incompatible hardware, or
software drivers. Refer to this section and the Tips
section if you experience any problems with this program.
Symptom: Program locks up during playback.
Screen saver, disable screen saver and restart.
Alternative Desktop (Norton Desktop, etc.), disable and use Program Manager.
Background Processing, disable all other programs.
If you have an IBM Aptiva or PS 1, you may experience this. To remedy this,
refer to the top of this document.
Symptom: "Parity Error" Message
Check with your computer owner's manual for proper machine speed/memory
Symptom: "General Protection Fault Error..."
Video or Audio driver conflict. Check with the manufacturer for the latest
driver. ATI video card owners will experience this. Call ATI at (905) 882-2600
and ask for the proper settings for your card model.
Symptom: Scrambled Video Display
Possible causes: Conflict with your Video Display Card. Edit the file QTW.INI
in your WINDOWS directory on your hard drive, change the line: [Video] Optimize=Hardware
to [Video] Optimize=Driver
Note: Before you make this change, be sure to see
the section below "Modifying QTW.INI for Compatibility."
Note: if you are a Packard Bell user, refer to the Hardware Configuration portion
of this document.
These problems may be due to either an unsupported video card or an older
version of your video card software driver. First, make sure you are in
256-color (8-bit) mode or greater. You may need to restart Windows after
changing your color settings. If this is unsuccessful, contact your video
card manufacturer and obtain the latest version of software driver for your
card, and install it. If neither solution helps, your video card is probably
not supported by the program. Every attempt has been made to support as
many cards as possible, but we make no guarantees of compatibility with
your system's configuration.
Problem: QuickTime Videos Do Not Play
Make sure you have the latest version of QuickTime for Windows installed
(version 2.1.2 is included on the CD-ROM). The installer program should
have asked you if you wanted to install this version onto your hard drive,
and you should have answered "yes". If you had an older version
of QuickTime on your system, make sure that the QuickTime directory statement
(QTW) is NOT in the PATH statement of your AUTOEXEC.BAT. Also remove any
old QuickTime files that may be in your QTW directory.
Remember to reboot your computer so that any changes can take effect.
If you encounter the error "NOT A VALID MOVIE" or you don't see
movie playback just a blank screen (caused by weird configurations) try
- Using the file manager run PLAYER.EXE in the Windows directory folder
on your main drive.
- With PLAYER.EXE open in the background, switch back to your desktop and
try running the program again.
Some high-resolution video cards require updated driver software for operation
of QuickTime for Windows. If you experience color display problems or General
Protection Fault errors, please contact your video board manufacturer to
see if newer driver software is available.
If the video display is slow, you may not have enough memory.
Your sound card MUST be 100% Sound Blaster compatible to assure reliable
playback. Remember to check all connections to speakers, etc., and check
that your sound card is properly seated in an available expansion slot.
Refer to your sound card documentation for additional assistance.
Problem: Slow Playback
Please refer to the section regarding System
Configuration above. Your machine must meet or exceed the stated requirements
for acceptable playback. If you still have problems, try the following:
1. Obtain the latest versions of software drivers from your video
card and/or CD-ROM manufacturer.
2. Free up as much base memory (640K) as possible,
using either Microsoft's memmaker (included in DOS 5.0 and above), or a
third-party memory manager (e.g. QEMM, 386Max). Refer to your DOS manuals
for information on memmaker.
3. Install a CD-ROM caching program, which speeds up effective access
time of your CD-ROM drive. There are several third-party programs available.
4. Make sure you have a double-speed CD-ROM drive with a 300KB/sec transfer rate. Refer to your drive's documentation
for more information.
5. Free up as much system memory by closing all other windows, keeping
TSR's from loading, using a boot disk, using the LOADHI command in DOS,
etc. These techniques are covered in your system manuals.
6. If you are still experiencing problems with QuickTime, contact
Apple Technical Support at 1-800-SOS-APPLE.
7. Remember to refer to your system manuals and hardware/software
documentation. Most problems can usually be corrected by contacting your
hardware or software manufacturer(s).
1. Be sure Windows is using a display driver that is set to display
256 colors (or more). If your colors look way off, run Windows Setup to
install the display driver provided by your video card manufacturer that
supports 256 colors.
2. Certain high-resolution video cards may require updated driver
software for correct operation of QuickTime for Windows. Contact your video
board manufacturer to see if newer driver software is available.
3. Operation will be a little faster, best results are expected,
and the video window will be physically largest, if you use 640 x 480 resolution
rather than anything higher. If you operate this program in 1024 x 768 resolution,
you may find that the "small fonts" driver works better than the
"large fonts" driver (or, less frequently, vice versa, depending
on who wrote the drivers).
4. If you have problems reading any of your CD-ROMs, check the CD-ROM
for any scratches or fingerprints. Use a soft cloth to wipe from the center
to the edge. CD-ROMs are more vulnerable to damage than audio CDs, so always
place them in the jewel box or CD caddies whenever possible.
5. Video play is improved by caching from the CD-ROM drive. The DOS
6.2 version of Smart Drive includes a CD cache which works well. To use
it, start smartdrv.exe from your autoexec.bat and include the following
line in your config.sys file: device=c:\\dos\\smartdrv.exe /double_buffer.
Consult your DOS manual for more information.
6. The program uses a lot of Windows memory and resources. As with
almost any Windows application, not all of these are completely restorable
to the system during and following execution. Performance is best when the
program is the first and only program running after starting Windows. Therefore,
close any non-essential programs or windows prior to use.
7. Color conflicts may be caused by your wallpaper. If the program
loads up in the wrong colors, simply quit, set the wallpaper to [none] in
Windows|Control-Panel|Desktop and run again.
8. We also recommend some type of CD-ROM caching program such as
SMARTDRIVE from DOS 6.2 for better performance during playback. (SMARTDRIVE
form DOS 6 and earlier does not support CD-ROM caching).
9. Systems with only 12MB RAM probably require
a permanent swap file of at least 9996K to obtain satisfactory
response time. This can be accomplished with Control Panel|386|Virtual Memory.
The virtual memory manager may claim that Windows will not use any swap
file space beyond what is recommended. This is not always true. As a general
rule, you can experiment with swap files from twice to three times the amount
of real RAM. If you start to experience obviously extended periods of hard
disk access bogging down the system ("thrashing"), the swap file
should be made smaller. 32-bit disk access speeds things up a little.
10. For this product, a 8-bit (256) color video adapter (or better)
is mandatory. These QuickTime for Windows movies have been optimized for
8-bit video. An accelerated graphics card will significantly boost video
11. A "Dynamic Data Link" error is caused by older version
of QuickTime conflicting with the new version. To remedy this problem delete
all QuickTime files from your hard drive and reinstall the software.
1. Please consult the README.WRI file for information about video
and sound card compatibility.
2. An accelerated graphics card will significantly boost video performance.
3. Make sure your CD-ROM drive is configured properly. If your CD-ROM
controller/host adapter is capable of DMA transfer, always use the DMA option.
Sample "CONFIG.SYS" for Mitsumi CD-ROM drive: device = mtmcde.sys
/d:mscd001 /m:32 /i:10 /t:5
1. "SETUP.EXE" should have changed your "AUTOEXEC.BAT"
to show a path declaration to include the new QuickTime driver software.
Example: SET PATH=C:\\DOS;C:\\WINDOWS;[ path ]:\\qtw\\bin
2. To optimize playback on your machine, read the QTW.INI file inside
your \\WINDOWS directory for more instructions.
3. For optimal performance, use Microsoft CD-ROM driver 2.0 or higher.
Edit your "AUTOEXEC.BAT" file to allocate at least 30K drive buffer.
Example: MSCDEX /d:mscd001 /m:30
4. If you use Windows For Workgroups, the installation process will
append a "/s" switch to MSCDEX.EXE. This will cause problem with
the viewer program. Please remove the switch with a text editor and restart
5. For more detailed instructions on CD-ROM driver software, please
consult your CD-ROM owner's manuals.
6. Make sure you are using the most recent versions of HIMEM.SYS,
EMM386.EXE, and SMARTDRV.EXE. The copies that came with DOS 6.0 are the
most recent, and Windows 3.1 files are better than DOS 5.0 files.
Your CONFIG.SYS should contain something like the following:
DEVICE=C:\\WINDOWS\\EMM386.EXE RAM NOEMS
Your AUTOEXEC.BAT should contain something like:
C:\\WINDOWS\\SMARTDRV.EXE 1024 1024
(if you have 12 MB or more memory)
C:\\WINDOWS\\SMARTDRV.EXE 1024 512
(if you have less memory)
QuickTime for Windows and Windows 3.1 are very memory hungry. The best
way to speed up video quality and display is to have at least 12 MB
RAM. If you have less, make sure you do not have EMM386 allocating any expanded
memory. Also, you should have SMARTDRV using as little memory as possible
(512K cache). The biggest performance improvement other
than upgrading to a Pentium is to have more memory.
You can also use the 386 enhanced Virtual Memory settings to create a permanent
swap file. This seems to improve performance slightly, but more RAM is better.
As with any product, you may need to tweak your system to get optimal
performance. The most important considerations are improper configuration
of EMM386, giving too much Expanded memory (Windows doesn't need any, but
DOS applications do), and simply not enough memory. If you are running Windows
with 8 MB RAM, you will see a REAL performance boost
by upgrading. Always refer to your system manuals and your component vendors
for additional assistance.
For specific questions not covered in the above material, e-mail us at:
support @ fireworkstudios.com
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